Professional Experience
SICPA Product Security Sdn Bhd
Business Intelligence Developer (Mar 2023 – Present)
- Develop & maintain Tableau dashboards for 4 main company products and 10+ projects.
- Maintain & customize BI Data Cube, SSRS, and SSIS Analytics Data.
- Provide L3 level support for production incidents.
- Commission Tableau Server in Non-Prod & Prod environments.
- Prepare & document BI release notes and wiki pages.
Key Achievements:
- Closed 40+ BI milestones (2023–2025) with 95% success to production.
- Designed new audit module data architecture for PDF & approval monitoring.
- Resolved recurring data discrepancies by redesigning product data structure.
Hong Leong Bank Berhad
Senior Data Analyst (Apr 2022 – Mar 2023)
- Extracted data using Teradata SQL & Data Studio.
- Led automation documentation & migration scripts.
- Developed Tableau & Google Data Studio dashboards for campaign tracking.
- Guided and reviewed work of junior analysts.
Vettons Sdn Bhd
Data Analyst (2021 – 2022)
- Analyzed customer purchase data to optimize promotional campaigns.
- Collaborated with marketing team for targeted audience segmentation.
- Automated daily sales reports using Python and SQL.
- Monitored product performance metrics and sales trends.
Key Achievements:
- Improved campaign ROI by 15% through precise targeting analytics.
- Reduced reporting time from 3 hours to 10 minutes via automation.
